David leads all store operations for Hop Shops across Kentucky, Ohio, and Indiana, while supporting enterprise-wide strategies that advance Valor Oil’s long-term retail vision. His focus is simple but powerful, supporting the people who serve Hop Shop guests and delivering meaningful, consistent experiences at every location.
With an MBA, a Doctorate in Business Administration, and Lean Six Sigma Master Black Belt certification, he applies a data-driven, systems-based approach to leadership. He prioritizes smart, scalable strategies, first-to-market innovation, and continuous improvement. But behind every system and strategy is what matters most: people.
David is am passionate about building strong, empowered teams and creating environments where service excellence thrives. Loyalty starts from within — when employees feel valued, guests feel it too. That’s why he champions programs that strengthen both team engagement and guest connection, especially through rewards and recognition that go beyond the transaction.
The guest experience is everything. From the moment someone walks through our doors to the moment they leave, every detail matters. Clean stores, friendly service, fast checkouts, and genuine connection, that’s how trust is built, and loyalty is earned. We do not just serve fuel and food. We serve moments that shape how people feel about our brand.
At the heart of everything David does is a deep respect for the chain’s guests and a belief that great brands are built one relationship at a time. He believes leadership is not just about metrics, but about moments, how we show up, how we serve, and how we make people feel along the way.
