Conference Day 2

From cybersecurity threats to physical store safety, convenience retailers face a range of risks that can impact operations and reputation. This discussion will cover strategies for mitigating risk, enhancing security measures, and preparing for potential crises. Attendees will collaborate on best practices for creating safe and resilient businesses.
Designed for: Retailers and suppliers with responsibility for safeguarding retail operations, both in the physical and digital realms.

Attracting, retaining, and developing talent is more challenging than ever. This roundtable will explore best practices for staffing, innovative training programs, and competitive benefits packages that help build a strong workforce. Attendees will share insights on reducing turnover, fostering employee engagement, and creating a workplace culture that drives long-term success. Designed for: Retailers and suppliers responsible for attracting, retaining, and developing talent, as well as creating a positive workplace culture within convenience retail organizations.

What motivates customers to visit a convenience store today, and how is that changing? This discussion focuses on evolving trip drivers, shifting shopping habits, and the emerging preferences of modern consumers. Attendees will exchange ideas on how to enhance the in-store experience, capitalize on key traffic-driving categories, and meet customer expectations in an increasingly competitive landscape.
Designed for: Retailers and suppliers who focus on customer behavior, store experience, and sales growth.

Facilitated By: Kellanova Away from Home

As regulations, consumer preferences, and product innovations continue to reshape the tobacco category, this roundtable dives into the latest trends and challenges facing convenience retailers and suppliers, with a focus on harm reduction strategies. Attendees will explore how the tobacco industry is evolving, including the rise of alternative products aimed at reducing harm, while managing compliance, diversifying product offerings, and adapting to shifting customer behaviors. The discussion will cover ways to maintain profitability while integrating harm reduction options and educating consumers about safer alternatives.

Designed for: Retailers and suppliers who have direct connection to the tobacco category, any operations and marketing leaders, as well as anyone who would like to be informed on emerging tobacco trends and regulations.

Facilitated By: Reynolds