Onsite Guide Agenda

Jump To

Sunday, March 9

Time	Event	Location / Notes
3:00 PM – 4:30 PM	Retail Innovation Tour	Meet in the Grand Ballroom Foyer at 2:45 PM (top of the escalators)
5:00 PM – 6:30 PM	Welcome Reception	Grand Ballroom
Evening	Open Night For Dinner	Click Here for Restaurant Info
8:30 PM – 10:30 PM	Social Networking Evening Reception	NEW LOCATION! Brooklyn Village Meeting Room on the lobby level of the Westin. Walk towards the guest room elevators, can’t miss it!

Monday, March 10

Click each General Session for full session description with speaker details.

Time	Event	Location / Notes
7:30 AM – 9:00 AM	Breakfast	Grand Ballroom
8:00 AM – 9:00 AM	Partner Plus+ Meetings	Morehead Room – By Invitation Only
9:00 AM – 9:45 AM	General Session Unpacking Economic Threats	Grand Ballroom
9:45 AM – 10:30 AM	General Session Compliance Crossroads	Grand Ballroom
10:30 AM – 11:00 AM	Networking Break	Be sure to visit the sponsor tables!
11:00 AM – 12:00 PM	Burning Issues Exchange Discussion Topics 1 – 4 1. Tobacco Evolution 2. Risk & Security 3. Staffing, Training, Benefits 4. Trip Drivers & Customer Evolution	Follow Signage for Topic Locations Click Here for room assignments by topic.
12:00 PM – 1:15 PM	Lunch	Grand Ballroom
12:00 PM – 1:15 PM	Partner Plus+ Meetings	Morehead Room – By Invitation
1:15 PM – 2:00 PM	General Session Savoring Simplicity	Grand Ballroom
2:15 PM – 3:15 PM	Burning Issues Exchange Discussion Topics 5 – 8 5. Digitalization 6. Loyalty 7. M&A / Business Development 8. Food Safety	Follow Signage for Topic Locations Click Here for room assignments by topic.
3:15 PM – 3:45 PM	Networking Break	Be sure to visit sponsor tables!
3:15 PM – 3:45 PM	Partner Plus+ Meetings	Morehead Room – By Invitation Only
3:45 PM – 4:45 PM	Retail Leaders Exchange	Retail Attendees Only Click Here for Group Assignments
5:00 PM – 6:00 PM	Keynote Session Babir Sultan, Fav Trip	Grand Ballroom
Evening	Open Night for Dinner	Click Here for Restaurant Info
7:30 PM – 11:00 PM	Connections on Tap A celebration of Reynolds 150th Anniversary!	Hoppin’ Charlotte 1402 Winnifred Street (15min walk) Click Here for Walking Directions 

Tuesday, March 11

Click each General Session for full session description with speaker details.

Time	Event	Location / Notes
7:30 AM – 9:00 AM	Breakfast	Grand Ballroom
8:00 AM – 9:00 AM	Partner Plus+ Meetings	Morehead Room – By Invitation Only
9:00 AM – 9:45 AM	General Session Data Demystified	Grand Ballroom
9:45 AM – 10:30 AM	General Session LTO Mastery	Grand Ballroom
10:30 AM – 11:00 AM	Networking Break	Be sure to visit sponsor tables!
11:00 AM – 12:00 PM	Burning Issues Exchange Discussion Topics 1 – 4 1. Tobacco Evolution 2. Risk & Security 3. Staffing, Training, Benefits 4. Trip Drivers & Customer Evolution	Follow Signage for Topic Locations Click Here for room assignments by topic.
12:00 PM – 1:15 PM	Lunch	Grand Ballroom
12:00 PM – 1:15 PM	Partner Plus+ Meetings	Morehead Room – By Invitation Only
1:15 PM – 2:00 PM	General Session Layout Revolution	Grand Ballroom
2:00 PM – 2:10 PM	NAG Scholarship Announcement	Grand Ballroom
2:15 PM – 3:15 PM	Burning Issues Exchange Discussion Topics 5 – 8 5. Digitalization 6. Loyalty 7. M&A / Business Development 8. Food Safety	Follow Signage for Topic Locations Click Here for room assignments by topic.
3:15 PM – 3:45 PM	Networking Break	Be sure to visit sponsor tables!
3:45 PM – 4:30 PM	Closing Session & Wrap Up	Grand Ballroom
4:45 PM – 5:30 PM	Board Meeting	Brevard Room (3rd Floor) Board Members Only
6:00 PM – 9:00 PM	Closing Dinner & 40 Under 40 Celebration	NASCAR Hall of Fame 400 East MLK Jr Blvd (2 blocks from Westin)

Wednesday, March 12

Time	Event	Location / Notes
8:00 AM – 8:30 AM	Breakfast for Leadership Discovery Program	Tryon Room Enrolled Participants Only
8:30 AM – 12:00 PM	Leadership Discovery Program	Tryon Room Enrolled Participants Only