Onsite Guide Agenda
Jump To
Sunday, March 9
| Time | Event | Location / Notes |
|---|---|---|
| 3:00 PM – 4:30 PM | Retail Innovation Tour | Meet in the Grand Ballroom Foyer at 2:45 PM (top of the escalators) |
| 5:00 PM – 6:30 PM | Welcome Reception | Grand Ballroom |
| Evening | Open Night For Dinner | Click Here for Restaurant Info |
| 8:30 PM – 10:30 PM | Social Networking Evening Reception | NEW LOCATION! Brooklyn Village Meeting Room on the lobby level of the Westin. Walk towards the guest room elevators, can’t miss it! |
Monday, March 10
Click each General Session for full session description with speaker details.
| Time | Event | Location / Notes |
|---|---|---|
| 7:30 AM – 9:00 AM | Breakfast | Grand Ballroom |
| 8:00 AM – 9:00 AM | Partner Plus+ Meetings | Morehead Room – By Invitation Only |
| 9:00 AM – 9:45 AM | General Session Unpacking Economic Threats | Grand Ballroom |
| 9:45 AM – 10:30 AM | General Session Compliance Crossroads | Grand Ballroom |
| 10:30 AM – 11:00 AM | Networking Break | Be sure to visit the sponsor tables! |
| 11:00 AM – 12:00 PM | Burning Issues Exchange Discussion Topics 1 – 4 1. Tobacco Evolution 2. Risk & Security 3. Staffing, Training, Benefits 4. Trip Drivers & Customer Evolution | Follow Signage for Topic Locations Click Here for room assignments by topic. |
| 12:00 PM – 1:15 PM | Lunch | Grand Ballroom |
| 12:00 PM – 1:15 PM | Partner Plus+ Meetings | Morehead Room – By Invitation |
| 1:15 PM – 2:00 PM | General Session Savoring Simplicity | Grand Ballroom |
| 2:15 PM – 3:15 PM | Burning Issues Exchange Discussion Topics 5 – 8 5. Digitalization 6. Loyalty 7. M&A / Business Development 8. Food Safety | Follow Signage for Topic Locations Click Here for room assignments by topic. |
| 3:15 PM – 3:45 PM | Networking Break | Be sure to visit sponsor tables! |
| 3:15 PM – 3:45 PM | Partner Plus+ Meetings | Morehead Room – By Invitation Only |
| 3:45 PM – 4:45 PM | Retail Leaders Exchange | Retail Attendees Only Click Here for Group Assignments |
| 5:00 PM – 6:00 PM | Keynote Session Babir Sultan, Fav Trip | Grand Ballroom |
| Evening | Open Night for Dinner | Click Here for Restaurant Info |
| 7:30 PM – 11:00 PM | Connections on Tap A celebration of Reynolds 150th Anniversary! | Hoppin’ Charlotte 1402 Winnifred Street (15min walk) Click Here for Walking Directions |
Tuesday, March 11
Click each General Session for full session description with speaker details.
| Time | Event | Location / Notes |
|---|---|---|
| 7:30 AM – 9:00 AM | Breakfast | Grand Ballroom |
| 8:00 AM – 9:00 AM | Partner Plus+ Meetings | Morehead Room – By Invitation Only |
| 9:00 AM – 9:45 AM | General Session Data Demystified | Grand Ballroom |
| 9:45 AM – 10:30 AM | General Session LTO Mastery | Grand Ballroom |
| 10:30 AM – 11:00 AM | Networking Break | Be sure to visit sponsor tables! |
| 11:00 AM – 12:00 PM | Burning Issues Exchange Discussion Topics 1 – 4 1. Tobacco Evolution 2. Risk & Security 3. Staffing, Training, Benefits 4. Trip Drivers & Customer Evolution | Follow Signage for Topic Locations Click Here for room assignments by topic. |
| 12:00 PM – 1:15 PM | Lunch | Grand Ballroom |
| 12:00 PM – 1:15 PM | Partner Plus+ Meetings | Morehead Room – By Invitation Only |
| 1:15 PM – 2:00 PM | General Session Layout Revolution | Grand Ballroom |
| 2:00 PM – 2:10 PM | NAG Scholarship Announcement | Grand Ballroom |
| 2:15 PM – 3:15 PM | Burning Issues Exchange Discussion Topics 5 – 8 5. Digitalization 6. Loyalty 7. M&A / Business Development 8. Food Safety | Follow Signage for Topic Locations Click Here for room assignments by topic. |
| 3:15 PM – 3:45 PM | Networking Break | Be sure to visit sponsor tables! |
| 3:45 PM – 4:30 PM | Closing Session & Wrap Up | Grand Ballroom |
| 4:45 PM – 5:30 PM | Board Meeting | Brevard Room (3rd Floor) Board Members Only |
| 6:00 PM – 9:00 PM | Closing Dinner & 40 Under 40 Celebration | NASCAR Hall of Fame 400 East MLK Jr Blvd (2 blocks from Westin) |
Wednesday, March 12
| Time | Event | Location / Notes |
|---|---|---|
| 8:00 AM – 8:30 AM | Breakfast for Leadership Discovery Program | Tryon Room Enrolled Participants Only |
| 8:30 AM – 12:00 PM | Leadership Discovery Program | Tryon Room Enrolled Participants Only |